Processing of Personal Data
In compliance with the duty of information outlined in Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L informs you that it is the managing business entity of “APARTAMENTOS FIBES SEVILLA,” and the data provided in the Legal Notice corresponds to the owner of the website: https://apartamentosfibessevilla.com.
APARTAMENTOS FIBES SEVILLA informs website users about its policy regarding the processing and protection of personal data of users and customers that may be collected during the navigation or contracting of services through its website.
In compliance with the current regulations on personal data protection, APARTAMENTOS FIBES SEVILLA informs that the personal data collected through the forms on the website https://apartamentosfibessevilla.com are included in specific automated files of users of APARTAMENTOS FIBES SEVILLA services.
In this respect, APARTAMENTOS FIBES SEVILLA guarantees compliance with current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
Data Collection and Purpose
APARTAMENTOS FIBES SEVILLA is obliged to inform users of its website about the collection of personal data that may be carried out, whether through email submission or by completing forms included on the website. In this sense, GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L will be considered responsible for the data collected through the aforementioned means.
The collection and automated processing of personal data aim to maintain the commercial relationship and carry out tasks related to information, training, consultancy, and other activities inherent to APARTAMENTOS FIBES SEVILLA.
These data will only be transferred to entities that are necessary for the sole purpose of fulfilling the above-mentioned purposes.
APARTAMENTOS FIBES SEVILLA adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.
The user declares that all the data provided by them is true and correct, and they commit to keeping it updated by informing APARTAMENTOS FIBES SEVILLA of any changes.
Use of this website implies acceptance of this privacy policy.
APARTAMENTOS FIBES SEVILLA also informs users that the purpose of the processing of the collected data includes: responding to user requests, adding them to the contact list, providing services, managing the commercial relationship, and other purposes exclusively related to the company’s activities.
GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L will process the personal data collected through the website https://apartamentosfibessevilla.com for the following purposes:
- In case of contracting the goods and services offered by APARTAMENTOS FIBES SEVILLA, to maintain the contractual relationship, as well as for the management, administration, information, provision, and improvement of the service.
- Sending information requested through the forms available at https://apartamentosfibessevilla.com.
- Sending newsletters and commercial communications regarding promotions and/or advertising of APARTAMENTOS FIBES SEVILLA and the sector.
You are reminded that you can oppose the sending of commercial communications by any means at any time by sending an email to reservas@apartamentosfibessevilla.com.
The fields of these forms are mandatory, and it is impossible to fulfill the purposes expressed if these data are not provided.
The personal data provided will be retained while the commercial relationship is maintained or until its deletion is requested, and for the period during which legal liabilities for the services provided may arise.
Operations, management, and technical procedures that are carried out in an automated or non-automated manner and that allow the collection, storage, modification, transfer, and other actions on personal data are considered personal data processing.
All personal data collected through the APARTAMENTOS FIBES SEVILLA website and, therefore, considered personal data processing will be included in the files declared before the Spanish Data Protection Agency by GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L.
Communication of Information to Third Parties
APARTAMENTOS FIBES SEVILLA informs users that their personal data will not be transferred to third-party organizations unless such transfer is legally required or the provision of a service requires a contractual relationship with a data processor. In this last case, the data will only be transferred to the third party when APARTAMENTOS FIBES SEVILLA has the user’s explicit consent.
Data Protection
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures, and cryptographic mechanisms, to prevent unauthorized access to data. To achieve these purposes, the user/customer accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.
Any process that involves the introduction of personal data of a high nature (health, ideology, etc.) will always be transmitted via a secure communication protocol (https://) with an SSL certificate, so that no third party has access to the information transmitted electronically.
User Rights
The Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights grants data subjects the ability to exercise a series of rights related to the processing of their personal data.
As long as the user’s data is processed by GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L, users may exercise their rights to access, rectify, cancel, and oppose in accordance with the current legal regulations on personal data protection.
To exercise these rights, the user must send a written communication, providing documentation that proves their identity (ID card or passport), to the following address:
Grupo Inversor Domínguez Pérez S.L, at calle Eufrates 107, postal code 41020, Seville, or to the address registered in the General Data Protection Register.
This communication must include the following information: the user’s full name, the request, the address, and supporting documentation.
The exercise of these rights must be carried out by the user themselves. However, they may also be executed by an authorized person acting as a legal representative of the data subject. In this case, documentation proving the representation of the data subject must be provided.
Reservations. To make reservations through the website, the user must provide their personal data (name, surname, email, phone, and mobile number), or, if applicable, the data of the person on whose behalf the activity or transfer is being booked, so that APARTAMENTOS FIBES SEVILLA can proceed with the reservation requested by the user.
In accordance with these general terms of use, users declare that the information they provide is truthful, accurate, current, and complete concerning their identity, or that of the person on whose behalf the activity or transfer is being booked. In this regard, users will be responsible for the accuracy of the data provided to APARTAMENTOS FIBES SEVILLA and for any consequences that may arise from errors in the provided information.
Specific conditions for room and service reservations
The reservations that each user makes through the website are subject to the specific conditions that apply to each room or service (price, availability, etc.). Users can find these conditions on the description page of the website for each of these rooms and services, as well as in the confirmation email sent by APARTAMENTOS FIBES SEVILLA once the reservation has been made.
General conditions applicable to all reservations
In general, the reservation of rooms or services promoted by APARTAMENTOS FIBES SEVILLA through the website is subject to the following conditions:
The prices, terms, and services published on the website have been predetermined and do not allow for any modifications. The only possible modification would be to change the date and time of a reservation based on availability, in which case the user must contact the company directly via the email reservas@apartamentosfibessevilla.com.
Users may modify their reservation data as long as the specific conditions allow.
The minimum advance booking time varies depending on the conditions and services to be reserved. This specific detail can be seen on the reservation page on the website. APARTAMENTOS FIBES SEVILLA informs users that it is not possible to book with less advance notice than indicated on the corresponding page.
Specific conditions related to reservation information
The date, check-in and check-out times, price, and all necessary information for enjoying the reserved services are detailed on the description page of each room or service on the website, as well as in the confirmation email sent to the user by APARTAMENTOS FIBES SEVILLA once the reservation is made.
In the confirmation email, in addition to providing all the information about the reserved service, APARTAMENTOS FIBES SEVILLA may provide the user with a booking voucher or receipt.
If users have any questions regarding the reserved service and, in particular, the specific conditions, they may contact APARTAMENTOS FIBES SEVILLA at the email address reservas@apartamentosfibessevilla.com.
Financial conditions for contracting services
The contracting of services from APARTAMENTOS FIBES SEVILLA will be considered finalized once users have completed and accepted the reservation form and it has been confirmed, after successfully completing the reservation process and payment has been made.
The prices will be those indicated by APARTAMENTOS FIBES SEVILLA at the time of reservation chosen by the user. All services are confirmed immediately, and payment is made at the time of booking using a credit or debit card (Visa or MasterCard) or via PayPal.
In general, APARTAMENTOS FIBES SEVILLA charges the full amount for the room or service reserved by the user through the website. However, some services allow users to pay a portion of the total amount at the time of booking, with the remaining balance to be paid after the service is used.
These prices are expressed in euros (€), and the total amount will be indicated at the time of final confirmation of the service contract.
In general, APARTAMENTOS FIBES SEVILLA does not apply discounts to its services unless stated in the reservation conditions.
After completing the reservation, users will receive a confirmation email where the payment for the contracted service will be confirmed, and a receipt for the purchased services will be provided. Users should note that this receipt does not equate to the official invoice for the contracted services. Users can request an invoice once their reservation has been formalized through the website.
Users can download from the website the documentation related to the contracted services provided by APARTAMENTOS FIBES SEVILLA. If the reservation is canceled, APARTAMENTOS FIBES SEVILLA will issue the appropriate corrective documents for the user.
GRUPO INVERSOR DOMÍNGUEZ PÉREZ S.L will issue an invoice in accordance with the provisions of Royal Decree 1619/2012, of November 30, which approves the Regulations governing invoicing obligations.
Any unauthorized or fraudulent charges to the card used for purchase must be reported to APARTAMENTOS FIBES SEVILLA via reservas@apartamentosfibessevilla.com as soon as possible so that APARTAMENTOS FIBES SEVILLA can take appropriate action.
Cancellation policy
Without prejudice to the user’s rights regarding the cancellation of hospitality services as applicable under Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, “Consumer and User Law”), each of the services promoted by APARTAMENTOS FIBES SEVILLA on the website has its own specific cancellation policy, which the user can consult in the service description (on the website) and in the confirmation email sent by APARTAMENTOS FIBES SEVILLA once the reservation has been made.
Therefore, each service will be subject to its specific cancellation conditions, which will establish the cancellation period and whether there is any penalty or not.
In summary, APARTAMENTOS FIBES SEVILLA will manage cancellations in accordance with the cancellation policy of each service.
In the event that availability is not possible on the contracted date, an alternative date or time will be offered to the user, which must be accepted or rejected by the user within 72 hours from the notification of the reservation change. If no response is received within the specified time or if the change is rejected, the reservation will be canceled, and the amount will be immediately refunded to the user.
In any case, APARTAMENTOS FIBES SEVILLA will issue the appropriate corrective documentation.
In accordance with the above, and by accepting these general terms of use, users declare that they have read and expressly accepted this cancellation policy and agree with the cancellation conditions of the service they reserve through the website.